At NN88, we believe online gambling should be a source of enjoyable entertainment — not stress or burden. That is why we provide comprehensive control tools, guidance, and support to ensure every member plays in a healthy and responsible way.
We provide a range of control tools that you can use at any time — directly from your account — to keep your gaming experience enjoyable and in check.
Set the maximum deposit amount you wish to make within a daily, weekly or monthly period. Once the limit is reached, the NN88 system will automatically block any additional deposits until the period resets — no exceptions.
Set the maximum duration for each of your play sessions. When the set time is almost up, the system will send an alert. After the time limit is reached, your account will be automatically logged out until a new session begins.
If you feel the need to stop playing temporarily or permanently, NN88's Self-Exclusion feature allows you to fully block access to your account — from a period of 30 days to permanently.
Review your full history of deposits, withdrawals, gaming and betting activity at any time. Full transparency helps you monitor your spending patterns and make smarter decisions about your gaming activity.
NN88 sends automatic notifications when you are approaching a limit you have set for yourself. These alerts are designed to help you stay aware of your gaming activity and take precautionary steps early.
The NN88 support team is specially trained to handle problem gambling concerns with sensitivity and without judgment. Reach us via 24/7 live chat if you or a loved one needs help.
Responsible gaming means participating in betting and online gaming activities in a controlled, mindful manner that is within your own means. This is not merely a slogan — for NN88, it is a core principle that shapes how we design our platform, build our products and engage with our members.
Playing at NN88 should feel like entertainment — just like going to the movies or a concert. It is an activity you choose to enjoy in your leisure time, with discretionary money you can afford to lose. When gambling starts affecting your personal finances, social relationships, or mental health, that is a signal to take seriously.
Core Principles of Responsible Gaming: Play for fun, not for income. Set limits before you play. Never chase losses. Take breaks when needed. Ask for help without shame.
NN88 understands that the vast majority of our members play responsibly and enjoy our platform without any issues. However, for the small number of members who may experience difficulties, we want to ensure that the tools, information and support they need are always available and easily accessible.
NN88's commitment to responsible gambling is not just about regulatory compliance — it reflects our genuine values as a platform that prioritises long-term member wellbeing over short-term profit. Every business decision we make takes our members' wellbeing into account.
Recognising early warning signs is the most important first step. Problem gambling rarely happens overnight — it usually develops gradually over time. Here are some signals to watch for in yourself or those around you:
Feeling anxious, irritable, or uneasy when not gambling. Thinking about gambling almost constantly. Lying to family members about your activity or how much money you have spent on gambling.
Borrowing money to gamble or cover gambling losses. Using bill money or emergency savings for deposits. Chasing losses by making increasingly larger deposits in hopes of "winning it back."
Neglecting work, family, or study responsibilities due to gambling. Avoiding social activities you once enjoyed. Withdrawing from friends and family to spend more time gambling.
If you recognise any of the signs above in yourself, the best step is to pause and contact the NN88 support team. We can help you activate the appropriate control tools or provide information on professional support resources available in Malaysia.
All of NN88's responsible gaming control tools can be accessed directly through your account — easily, quickly and entirely under your control. Here is a step-by-step guide to activating each tool:
Log in to your NN88 account using your username and password. Make sure you are on your main account page before proceeding.
Click the profile icon at the top right of the screen, then select "Settings" or "Responsible Gambling Controls" from the dropdown menu.
Select the type of limit you wish to set — whether a deposit limit, session time limit, loss limit or self-exclusion. Each option comes with a clear description.
Enter your desired limit value, review and confirm your selection. The limit will take effect immediately. For lowering a limit, changes apply instantly; for raising a limit, a 48-hour waiting period applies.
Important Note on Self-Exclusion: Once Self-Exclusion is activated, it cannot be reversed during the selected period — for any reason. This is an intentional safeguard. Please think carefully before activating it and choose the duration that best suits your needs.
NN88 sets a minimum age requirement of 21 for all members. We use a multi-layer age verification system, including identity document checks (KYC), to ensure our platform remains free from access by those who should not be using it.
If you share a device with children or younger family members, we strongly recommend the following additional measures:
Zero Tolerance Commitment: NN88 enforces a zero-tolerance policy against access by individuals under the age of 21. Any account suspected of belonging to a minor will be immediately suspended and fully investigated.
Asking for help is a sign of strength, not weakness. If you or someone you care about is struggling with a gambling problem, there are various professional support resources available in Malaysia:
The NN88 customer support team is trained to handle responsible gaming enquiries with full empathy. Contact us via in-platform live chat at any time.
Consult a licensed counsellor or mental health professional experienced in behavioural addiction for deeper, ongoing support.
Family plays a vital role in recovery. Involve someone you trust in your journey. Emotional support from loved ones is often the strongest factor in the healing process.
Sharing experiences with others facing similar situations can offer fresh perspectives, motivation, and a sense of not being alone in overcoming problem gambling.
Remember — the hardest first step is admitting you need help. Once that step is taken, the path forward becomes much clearer. NN88 is always here to support you through this process, without any judgement.
Answer the following brief questions honestly to assess your gambling habits. This is not a clinical diagnosis — it is simply a personal guide to help you think more mindfully about your gambling activity.
How to Interpret Your Answers: If you answered "Yes" to two or more questions, we recommend speaking with the NN88 support team or activating the appropriate control tools. If you answered "Yes" to four or more questions, please consider seeking professional help.